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Project Guidelines

Overview
  • The quote is subject to credit approval.
  • Price includes all quoted work; individual items may not be separated.
  • Quote does not include Prevailing Wage / Certified Payroll / Compliance with Davis Bacon Act.
  • Assumes clear access to job site for heavy equipment. If access is limited or significant obstructions are encountered, work will halt. Fencing may be disassembled to enable access to the site at PlayCare Installer’s sole discretion.
  • The quote is based on the information received from PlayCare’s sales agent and is subject to change due to actual field measurement / placement.
  • PlayCare is not responsible for drainage of installation area and/or substrate, unless specifically stated.
  • PlayCare is not responsible for unauthorized access, misuse, or vandalism of product.
  • PlayCare may invoice for partial completion or by line item in the event that we are unable to complete the project through no fault of our own.
  • Includes installation of equipment and/or surfacing to manufacturer specification.
  • Includes installation of equipment in-ground or surface mount; no concrete cutting, coring or removal of surfacing, unless specifically stated.
  • Includes installation of surfacing to grade upon arrival.  No grading of site included unless specified.
  • Includes flexible construction fencing and/or caution tape around unfinished site. Other security and warnings to be provided by Customer and are Customer’s responsibility.
  • Site restoration will include smoothing of ruts and spreading grass seed and straw and general cleanup of the work area. Customer is responsible for watering and final outcome is not guaranteed by PlayCare.
Site Requirements
  • Customer’s playground will be closed to the public during Service. It is Customer’s responsibility to ensure that the playground is closed in advance of Service and to ensure access to all areas to be Serviced, including opening and unlocking necessary gates, doors, etc.
  • Work areas, including areas for delivery and staging (if applicable), must be free and clear of obstructions and must be well-lit and with electrical power available for workers to proceed without delay in a sequential manner. Quoted prices are based on non-interference of Customer’s employees or other trade personnel.
  • Customer to provide dumpster access for debris disposal, on-site restroom facilities, and access to electricity hook-ups, water, and sewer within 100’ of job site. Spoils to be spread on-site.
  • In no way limiting the foregoing, PlayCare shall not be responsible for the condition of Customer’s facilities regarding lighting, fire exits, fire safety devices, building slab capacity, engineered design/construction, nor is PlayCare responsible for any modifications to Customer’s facilities required pursuant to the Americans with Disabilities Act or any applicable law with respect to public accommodations and commercial facilities.
  • Customer is responsible for site security and storage of material, supplies, inventory, and vehicles.
  • Customer is responsible for identifying and marking of all public and private underground utilities or known obstructions.
  • Obtaining all necessary building and governmental permits and licenses.
PLAYCARE PIP®
  • PlayCare PIP® installation is subject to cold seam/joint at installer’s discretion.
  • Concrete or asphalt base can be over-poured with rubber surface.  A crushed stone base will be subject to freeze-thaw movements and must be evenly and firmly compacted, and with adequate drainage.
  • PlayCare PIP® may be walked upon without damage within 36-48 hours after installation, depending on temperature and humidity.  Walking upon or using a surface before the full cure will void warranty.
  • PlayCare is not responsible for the selection of the thickness or type of surface for any application. The purchaser is solely responsible for determining the suitability of products for all applications.
  • PlayCare PIP® is a specific formulation of complex polyurethane cement (PU) that is subject to ultraviolet light (UV) degradation.  After installation, the exposed surface “film” will initially discolor the natural hue of the granules. This “ambering” or yellowing is a natural and temporary phenomenon that will “burn off.”
  • Natural UV exposure to the surface will vary each hour and each day.  It is normal to observe different degrees of ambering based on weather, natural site shading, and time of day.  No surface will match immediately after installation if portions are completed under different UV exposures during curing.
  • PlayCare PIP® remains permeable over time with drainage capacity related to the capability of the sub-base to carry the surface discharge at a rate equal to the flow of water through the PlayCare PIP® system.
  • If specified, additional applications of PlayCare PIP Conditioner may be required to maintain Warranty.

ALL PRODUCTS, SERVICES, AND PROJECTS ARE SUBJECT TO AND GOVERNED BY PLAYCARE’S PROJECT TERMS, AVAILABLE AT PLAYCARESERVICE.COM/TERMS, AND NO OTHER TERMS OR MATERIAL ALTERATIONS SHALL APPLY WITHOUT PLAYCARE’S WRITTEN APPROVAL. IN THE EVENT OF A CONFLICT OR INCONSISTENCY BETWEEN THE TERMS CONTAINED IN THESE GUIDELINES AND PLAYCARE’S PROJECT TERMS, PLAYCARE’S PROJECT TERMS SHALL SUPERSEDE, GOVERN, AND CONTROL.

Service Guidelines

Overview
  • With 25+ years in business, PlayCare sets the industry standard for playground maintenance.  Our 4 Step Comprehensive Cleaning with PlayCare Protectant™ was developed to specifically address ongoing concerns regarding the cleanliness of playgrounds and to provide peace of mind that playgrounds are free of harmful germs, Including Human Coronavirus. Our service also includes a complementary PlayCare 15-Point Safety Assessment™ at no additional charge.
OUR SOLUTION

PlayCare Playground Specialists will perform our 4 Step Comprehensive Cleaning with PlayCare Protectant™ at each playground site above. This service includes:

  • PlayCare Surface Degreaser™: An odor counteractant that emulsifies oily soil for easy wiping with controlled foam.
  • PlayCare One-Step Disinfectant™: A hospital grade germicidal detergent, deodorizer, and disinfectant. Effective against fungus, mold, mildew, and antibiotic viral strains, including Human Coronavirus.
  • PlayCare Extreme Performance Coating™:  A slip resistant formula that offers greater protection from black marks, scuffs, and gritty soil while maintaining the shine of vinyl, rubber, and plastics.
  • PlayCare Protectant™: A smart coating that continually inhibits microbial growth between cleanings.  Treated playgrounds will display stickers indicating to the public that the playground has been professionally treated and is resistant to germs.
  • PlayCare PIP™ Surfacing Treatment: A proprietary process using count-rotating cylindrical brushes to simultaneously apply deodorizing agents, agitate debris, and pick up the mess, leaving the surfacing virtually dry as a result.
  • PlayCare 15-Point Playground Safety Assessment™: A documented check for safety hazards and maintenance items

No other work or materials, implied or otherwise, are included that are not specifically called out in the Service Agreement (including but not limited to lighting, signage, and protection devices).

CONTRACT PRICING
  • PlayCare Playground Specialists will service each location on a monthly basis (12 times per year) with payment for each service due upon completion. All Playground Service Agreements renew annually.
  • Cancelled or Partial Service, due to no fault of our own, will result in application of the normal monthly charge.
  • Termination Fees apply as set forth in the Service Terms, available at PlayCareService.com/Terms.
SCHEDULE
  • PlayCare Playground Specialists will perform our 4 Step Comprehensive Cleaning with PlayCare Protectant™ at each playground site proposed on a monthly basis for a period of one year. This Playground Service Agreement automatically renews on an annual basis. Service will be performed between 6AM and 10PM on week days and at PlayCare discretion.
  • Work stoppage, overtime, weekend work, and additional trips to the job site, which are at Customer’s request or otherwise caused by Customer, will be subject to additional charges.
  • An authorized Customer representative must be available to sign off the job at the time of completion.
  • PlayCare shall not be held responsible for any injuries to persons or property; or for any delays in the completion of the work, by reason of unforeseeable causes beyond PlayCare’s control and its fault or negligence.
SITE REQUIREMENTS
  • Customer’s playground will be closed to the public during Service. It is Customer’s responsibility to ensure that the playground is closed in advance of Service and to ensure access to all areas to be Serviced, including opening and unlocking necessary gates, doors, etc.
  • Work areas, including areas for delivery and staging (if applicable), must be free and clear of obstructions and must be well-lit and with electrical power available for workers to proceed without delay in a sequential manner. Quoted prices are based on non-interference of Customer’s employees or other trade personnel.
  • Customer to provide dumpster access for debris disposal, on-site restroom facilities, and access to electricity hook-ups, water, and sewer within 100’ of job site.
  • In no way limiting the foregoing, PlayCare shall not be responsible for the condition of Customer’s facilities regarding lighting, fire exits, fire safety devices, building slab capacity, engineered design/construction, nor is PlayCare responsible for any modifications to Customer’s facilities required pursuant to the Americans with Disabilities Act or any applicable law with respect to public accommodations and commercial facilities.

ALL SERVICES ARE SUBJECT TO AND GOVERNED BY PLAYCARE’S SERVICE TERMS, AVAILABLE AT PLAYCARESERVICE.COM/TERMS, AND NO OTHER TERMS OR MATERIAL ALTERATIONS SHALL APPLY WITHOUT PLAYCARE’S WRITTEN APPROVAL. IN THE EVENT OF A CONFLICT OR INCONSISTENCY BETWEEN THE TERMS CONTAINED IN THESE GUIDELINES AND PLAYCARE’S SERVICE TERMS, PLAYCARE’S SERVICE TERMS SHALL SUPERSEDE, GOVERN, AND CONTROL.